Dear customer, if you're not sure that your device come from the official distribution, please contact your seller,
or you can send to us a question to verify your distribution to firstname.lastname@example.org.
If you send a device to our service center which is not from the official distribution, there is a possibility that you will pay aditional administration and shipping fees.
VSP DATA, a.s. provides service for only the following Xiaomi products: Mobile phones, scooters, e-bikes, air purifiers, robotic and hand-held vacuum cleaners, projectors, TV boxes, LCD monitors, security cameras and WIFI routers.
Other Xiaomi products in VSP DATA, a.s. do not repair.
Please contact your dealer with a complaint. In the case of sending equipment from unofficial distribution or unsupported Xiaomi ECO products to VSP DATA, a.s. you run the risk of being charged.