Dear customer, if you are not sure that the device comes from the official distribution, please contact your seller with a complaint or send a request to xiaomi@vspdata.cz to verify the distribution.
Filling out and submitting the form for repair does not result in automatic verification of distribution with the possibility of service at VSP DATA, a.s., and it is not possible to refer to the completion of this form.
VSP DATA, a.s. only services these Xiaomi products: Mobile phones, scooters, electric bikes, air purifiers, robotic and handheld vacuum cleaners, projectors, TV boxes, LCD monitors, security cameras and WIFI routers.
Ostatní Xiaomi produkty se ve VSP DATA,a.s. neopravují a s reklamací se musíte obrátit na prodejce.
In case of sending devices from unofficial distribution or unsupported Xiaomi ECO products to VSP DATA,a.s. you are at risk of being charged.
If you do not wish to proceed with a warranty repair that could result in the loss of user data, please include this information in the description of the issue, along with a note that the customer wishes to be contacted by the service before the repair takes place.